What This Website Does
This is an independent information website about Lolajack Casino. We explain the welcome package, payments, verification and the game lobby. We cannot see or manage Lolajack accounts, so questions about a balance, a deposit or a payout must go to Lolajack support.
Contacting Lolajack
- Live chat - available 24/7 on the casino website.
- Email - for longer questions or when you want a written record.
Support is in English and there is no telephone line.
Common Questions
How long do withdrawals take? E-wallets and crypto 0-24 hours, cards 1-5 business days and bank transfer 3-7 business days. No withdrawals are processed at weekends.
What are the limits? The minimum withdrawal is £10. The maximum is £500 per day and £5,000 per month, and it depends on your VIP level and activity over the last 90 days.
When is verification needed? KYC is usually requested at or shortly after the first withdrawal. The stated review time is 24-48 hours, although some players report delays and repeat document requests, so send clear, complete files straight away.
What is the minimum deposit? £10 in general, £20 for each stage of the welcome package and 100 USDT for the crypto welcome bonus.
Which payment methods are available? Visa, Mastercard, Skrill, Neteller, bank transfer and several cryptocurrencies including Bitcoin, Ethereum, Litecoin and USDT. PayPal, Apple Pay and Google Pay are not confirmed.
Before You Contact Support
Have your registered email address ready, describe the issue with dates, amounts and the payment method, and keep screenshots of any error message. Never share your password with anyone.